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Recent DDOS Attacks and Compensation

Albion Online recently suffered from a series of DDOS attacks. Find out more about the attacks and the upcoming compensation here!

August 11, 2017 at 4:20 PM by Enya


Dear Albion Community,

In the first two weeks post launch, our servers had some performance issues, causing frequent reboots and some zones in the game being unavailable due to overcrowding. We have announced compensation for this here.

Unfortunately, on Saturday, August 5th, we had a short DDOS attack followed by an extortion attempt, which we of course did not comply with and immediately reported to the relevant law enforcement agencies.

This was followed by heavy DDOS attacks from Sunday, August 6th onwards. Properly defending against well-executed DDOS attacks is a very challenging task, and far harder than a quick Google search might suggest. In close collaboration with leading experts in the field, we are making significant progress. Recent attacks have impacted the server's performance, but generally were not successful in bringing it down. Our defenses are constantly being optimized and fine-tuned. Having said that, we are not in a position to give the "all clear" just yet.

To compensate players for the outages caused by the past days' DDOS attacks, we are awarding an additional 7 days of premium time to all characters that played with active premium any time between July 17th and August 11th (UTC time). This means that those premium characters who had also been affected by the server issues immediately post-launch will now get 14 days extra premium time in total.

The compensation will be given out during the daily maintenance tomorrow, August 12th.

The ongoing server attacks are extremely frustrating for all players. Tackling them is our utmost priority. We will certainly get them under control, and expect to make further progress of the coming days.

Some of you might be worried about the long-term impact of the server issues on the future of the game. Our philosophy here is quite simple: We have always believed and consistently communicated that Albion Online is a game with a long-term focus. We have been working on the game 5 years, with the goal that it shall be successful 5 or even 10 years down the road. What counts is the longstanding quality and longevity of the game, and not just riding the hype wave around release. While the release hype has of course taken a hit due to the attacks, in the long term, it won't matter, as the lasting success of a game is solely dependent on how good it is.

So, let's fix the current issues, and get on with it!

You will hear from us again once the DDOS attacks have been fully dealt with. Until then, you can follow the current server status here or by following our new Twitter account @AlbionService.

Your Albion Online Team




113 Comments


GnomishRage August 21, 2017 19:35

wtf is going on this game is lagging so much
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Drekky August 20, 2017 17:00

You guys have done a great job dealing with the attacks, I am happy now =) Thanks you guys! READ MORE SHOW LESS


ZioBurlone August 20, 2017 11:36

the game is still offline. i hope paypal we refund my money with a contestation READ MORE SHOW LESS


Maric August 19, 2017 20:46

Keep fighting the good fight. Don't give in. READ MORE SHOW LESS


Legic August 18, 2017 22:07

To many crashes ill go back playing runescape
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Fekki August 15, 2017 11:12

Thanks for your hard work, btw I wish that wallpaper too ^_^ Please give it to us :( READ MORE SHOW LESS


foxcon August 15, 2017 06:23

why today disconecting?again DDOS?? READ MORE SHOW LESS


Cruelizon August 15, 2017 03:22

GJ team. Keep up the transparency, honesty, hard work, optimism and most importantly, the love for the game. READ MORE SHOW LESS


EffinFrazee August 14, 2017 19:06

Also.. agree with Saro...
we need the wallpaper size of this hamster pc image.
gimme READ MORE SHOW LESS


EffinFrazee August 14, 2017 19:04

Great picture on the link that led us here!
Potatoes and a hamster running a computer tower; which has been impaled by all of the swords... and maybe even a glaive? READ MORE SHOW LESS


antiherozero August 14, 2017 18:49

Thank you for the hard work and the compensation. People should be grateful instead of whining, sniveling children about this. You are running a business, which has cost a lot of money to develop, and we should be grateful. READ MORE SHOW LESS


Saraph August 14, 2017 06:31

yall crazy.



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Targun August 14, 2017 05:18

Fair and square. Keep up the good work. READ MORE SHOW LESS


agonyclutch August 13, 2017 21:49

Good job guys!! Keep up the hard work the game will drive long not many games out there with full loot so stay with it!!

Ps: I'm the best great hammer player 😙 READ MORE SHOW LESS


JustSavage05 August 13, 2017 19:11

Perfect way to compensate the community! We all love the game, just hate that the servers were having problems. READ MORE SHOW LESS


Dartheron August 13, 2017 15:40

Keep fighting, Sandbox. Albion Online is a great game, and those of us who love it will stick around as long as it takes. READ MORE SHOW LESS


Blackthron August 13, 2017 00:33

Rofl at KodiakGrizzle. Rage kid, get out. READ MORE SHOW LESS


recoswauve August 12, 2017 16:28

thanks for the freebie READ MORE SHOW LESS


Vlakna August 12, 2017 16:05

Good Work SBI!! Thank you for the premium days. Also thank you for keeping the community informed.
READ MORE SHOW LESS


Bajoli August 12, 2017 15:26

"After a thousand years, the ddos attacks did finally clear from albion." Nah just joking. Thanks for your royal compensation! READ MORE SHOW LESS

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